ITSM Consulting

Make the most of your ServiceNow investment, right from the start. We ensure an efficient and seamless ServiceNow implementation and process redesign by using Now Create as a methology and leading practice framework, combined with ITIL Framework and ServiceNow best practices where needed. 

Benefit from our team’s strategic expertise in IT Service Management (ITSM) and the platform .

• ServiceNow® Certified System Administrators;
• ServiceNow® Certified Implementation Specialist
• ITIL Foundation or higher certification;
• Minimum 5+ years of relevant experience.

We support  planning and development of vendor-integration and setup of Service Level Agreements in ServiceNow. 

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We support you mapping your IT services, SLAs and ServiceNow.  Experts will guide you step-by-step through best practices such as Common Service Data Model (CSDM) Configuration Management Database (CMDB).

Intelligent Process Automation (IPA) & Digital Process Automation (DPA)